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What should you do when your Spokane home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your loved ones – against the many risks you could experience, like theft, fire, and flooding. Despite the fact that your home may be prepared, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Spokane home alarm system goes off? The blaring of an alarm is often jarring, bewildering, and may cause panic. Your best choice is to stay composed and adhere to these straightforward tips.

Actions to Take When Your Home Alarm System In Spokane Sounds

You never want to be in this dilemma, but it’s also the reason why you ordered a home alarm system in the first place. You’re roused from a deep sleep with the telltale blasting of an alarm after one of your sensors has been tripped. What are you going to do?

  1. Don’t panic. This is easier said than done when your home security alarm is ringing loudly, and your pulse is racing. But keeping yourself calm is the most effective way to evaluate what is happening. Avoid the impulse of trying to deal with the emergency alone but instead permit your monitoring agents and first responders to perform their job.
  2. Protect your family. Your priority should be your family members and leading them to safety. If you are dealing with a burglary, this might involve going to an appointed safe zone as far from points of entry as possible. The trespasser was in all likelihood already scared off by the alarm, but it’s always a good idea to be extra careful. If there’s fumes or a fire, you ought to exit your residence without delay.
  3. Remember your phone. The vast majority of individuals keep their cell phones with them constantly these days, but you could forget to pick it up during a crisis. You’ll want to have it. You’ll be able to stay in touch with your monitoring experts and receive updates through your home security app.

Connect With Your 24/7 Monitoring Specialists

The moment your home alarm system in Spokane goes off, your 24/7 monitoring experts will instantly act. The first move is to confirm your alarm, and that involves communicating with you. The protocol they abide by is dependent on the kind of emergency. To illustrate, if the emergency is due to a medical situation, one effort will be made to get in touch with you before help is dispatched. If you’re dealing with a burglary alarm - the most common sort of alarm - a monitoring specialist will abide by these procedures to reach out to you:

  • An effort will be made to contact you via the central command panel. You will generally be requested to provide a passcode.
  • If that attempt doesn’t prompt a response, a call is attempted to your primary contact number.
  • An alternate number or your primary contact person is attempted next.
  • If there is still no answer, nearby police are sent.
  • Your monitoring specialists will try to reach you again after the proper authorities are alerted.

If you're not in a situation where you can converse with the monitoring team, that’s OK. Assistance will still be sent even when you're unable to verify the emergency.

Be prepared for any situation with a Vivint home alarm system in Spokane

Be prepared for any crisis with a state-of-the-art home alarm system in Spokane from Vivint. Dial (509) 794-3440 to begin the customization of your home’s protection today.