Connect With Your 24/7 Monitoring Specialists
The moment your home alarm system in Spokane goes off, your 24/7 monitoring experts will instantly act. The first move is to confirm your alarm, and that involves communicating with you. The protocol they abide by is dependent on the kind of emergency. To illustrate, if the emergency is due to a medical situation, one effort will be made to get in touch with you before help is dispatched. If you’re dealing with a burglary alarm - the most common sort of alarm - a monitoring specialist will abide by these procedures to reach out to you:
- An effort will be made to contact you via the central command panel. You will generally be requested to provide a passcode.
- If that attempt doesn’t prompt a response, a call is attempted to your primary contact number.
- An alternate number or your primary contact person is attempted next.
- If there is still no answer, nearby police are sent.
- Your monitoring specialists will try to reach you again after the proper authorities are alerted.
If you're not in a situation where you can converse with the monitoring team, that’s OK. Assistance will still be sent even when you're unable to verify the emergency.
Be prepared for any situation with a Vivint home alarm system in Spokane
Be prepared for any crisis with a state-of-the-art home alarm system in Spokane from Vivint. Dial (509) 794-3440 to begin the customization of your home’s protection today.